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陕西省区县级公共图书馆绩效评价实证研究

【作者】 梁丹娜

【导师】 常莉;

【作者基本信息】 长安大学, 公共管理, 2019, 硕士

【摘要】 在公共图书馆领域引进绩效评价很有必要。第六次全国县级以上公共图书馆的评估定级结果显示,陕西省区县级公共图书馆等级偏低、水平落后等问题较为明显。现阶段对陕西省99家区县级公共图书馆绩效评价进行实证研究可以获取提升其服务水平的重要信息,借助HAPLR(Hennen’s American Public Library Ratings)和DEA(Data Envelopment Analysis)两种研究方法进行数据计算和实证分析,结果显示陕西省各区县因人口密度不同,其公共图书馆在规模效率、技术效率和综合效率上呈现出明显差异。整体来看,近三分之二的区县级公共图书馆的实际生产规模与最优规模相比仍有较大差距,过半数的区县级公共图书馆未达到理想的技术效率状态,其综合效率也存在较大提升空间。综合来讲,陕西省区县级公共图书馆依然存在着发展失衡、资源浪费、规模无效、效率偏低、指标不足等一系列问题,需要从优化财政投入规模和结构入手来缩小公共图书馆的发展差距,通过提高投入产出要素合理配置来降低资源浪费,同时加快资源配置方式创新以推动综合效率的全面提升,在绩效评价中还需要增加数字化和公众满意度评价含量,并重视结果反馈以强化监督力度。

【Abstract】 It is necessary to introduce performance evaluation in the field of public libraries.The results of the sixth national evaluation and grading of public libraries above county level show that the problems of low level and backward level of public libraries at district and county level in Shaanxi Province are obvious.Empirical research on the performance evaluation of 99 district and County Public Libraries in Shaanxi Province at present can obtain important information to improve their service level.Data calculation and empirical analysis are carried out by using two research methods of HAPLR(Hennen’s American Public Library Ratings)and DEA(Data Envelopment Analysis).The results show that the public maps of the districts and counties in Shaanxi Province are different in population density.There are obvious differences in scale efficiency,technical efficiency and comprehensive efficiency between libraries.Overall,nearly two-thirds of the actual production scale of district and county public libraries still lags behind the optimal scale.More than half of the district and county public libraries have not reached the ideal state of technical efficiency,and their comprehensive efficiency also has considerable room for improvement.Generally speaking,there are still a series of problems in Shaanxi provincial and county public libraries,such as unbalanced development,waste of resources,ineffective scale,low efficiency and insufficient indicators.It is necessary to narrow the gap in the development of public libraries by optimizing the scale and structure of financial input,reducing waste of resources by improving the rational allocation of input and output factors,and speeding up the innovation of resource allocation methods.In order to promote the overall improvement of comprehensive efficiency,it is necessary to increase the content of digital and public satisfaction evaluation in performance evaluation,and pay attention to results feedback to strengthen supervision.

【关键词】 公共图书馆绩效评价HAPLRDEA
【Key words】 Public libraryPerformance evaluationHAPLRDEA
  • 【网络出版投稿人】 长安大学
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